About Us

DiabeSmart is from the house of Bajo Foods - India’s leading Low Carb Food company.

At DiabeSmart, we are dedicated to revolutionizing diabetes management. With the rising need for effective diabetic solutions in the post Covid-19 world, we are committed to providing innovative and scientifically designed products. Our product line is the result of extensive research, clinical trials, and R&D efforts by a team of experienced clinical nutritionists and food technologists.

To ensure that our products are of the highest quality, we have conducted exclusive tests in India to develop an exclusive product line tailored to the needs of diabetics and pre-diabetics. Our rigorous testing process and adherence to strict quality standards are reflected in the results achieved by our customers and patients in top hospitals.

Our products are designed with diabetes-friendly ingredients, ensuring that every meal is suitable for managing blood sugar levels. Plus, our snack range, such as namkeen and other savoury treats, provides a tasty and healthy option for those with diabetes who are looking for a snack without the worry of sugar spikes.

At DiabeSmart, we believe that every person with diabetes deserves the opportunity to live a healthy and fulfilling life. That's why we are proud to announce the results of our CPRI study, which confirms the effectiveness of our product line in managing and reversing diabetes. With our innovative and scientifically designed products, we strive to be the go-to resource for diabetes management and support.

 

About Bajo Foods

Bajo Foods is a company dedicated to providing healthier, low-carb food options to 100 million Indians. Founded in 2019, the company's mission is to make low-carb food mainstream and positively impact the health of 10 million people by 2025. The founder of Bajo Foods experienced first-hand the impact healthy eating can have, which has driven them to make healthier choices more accessible for those looking to lose weight, manage diabetes or simply eat better. Bajo Foods seeks to positively influence the health of millions of Indians with their mission of making low-carb food the norm.

  • Till what till can we change/ cancel/ pause the meals?

    Yes, you can cancel a meal for any day (12 hrs prior) and get the credit adjusted for another day.

  • Do you also provide breakfast meals?

    We offer a breakfast kit that can be used to satisfy the daily dietary needs. Along with the normal meal delivery, the breakfast kit will be sent to you the day before.

  • Can I change my delivery address on specific days?

    Yes! Our team is very flexible regarding delivery addresses. Within the serviceable area, the meals can be delivered to different locations.

  • Do I get a personal nutritionist assigned?

    No, we do not assign any personal nutritionist to you during the course of your meal subscription. However, we have an in house nutritionist to answer any questions or concerns you may have.

  • What if I am allergic to certain foods?

    When you sign up for any of our meal subscriptions, we will need you to fill an initial onboarding form taking details about your allergies and other specifications. Based on the information, we will prepare your meals accordingly.

  • Do I need to get any tests done before starting the meal subscription?

    Not necessary. But if you have any pre-existing conditions please consult your doctor before starting the meal subscription and inform our team.

  • What is the refund policy?

    In case you wish to cancel your subscription to the meal deliveries prior to its activation, we will refund the whole amount to your account. In the event you choose to cancel the subscription after its activation and before the expiration date, we will deduct 500 rupees as a processing fee and refund the rest to you. You can also transfer your subscription to some other person or pause it for an indefinite period. We also provide an easy exchange policy, wherein the balance amount (after deducting an amount equivalent to the per meal cost of the number of meals utilized) left can be utilized to buy any goods from our website such as snacks, chocolates, cookies, flour, etc.

  • Which cities is the subscription available in?

    We have kitchens set up in Bangalore, Mumbai, Hyderabad, Delhi, and Gurgaon that help us deliver fresh and healthy meals.

  • What are the delivery timings?

    Lunch and dinner delivery timings are: Mon-Sun 11:30 AM to 4:00 PM. *Early or late deliveries can be accommodated on request, subject to our discretion.

  • Are there any additional delivery charges involved?

    There are no additional delivery fees for locations up to 7 kilometers from our nearest serving kitchen. Beyond 7 km, the delivery fee is determined by the number of extra kilometers and the delivery partner's rate. Our team will inform you of the extra charges when you purchase the plan.

  • Can I change my city's mid-subscription?

    Yes absolutely! We deliver to Bangalore, Hyderabad, Mumbai, Delhi, and Gurgaon. You can change your location to any of these cities.

  • Can I opt for a 3-day plan more than once?

    No, our 3 Day trial plan is for you to experience the taste, quality, and portion size of our food. This trial plan can be opted for only once.

  • Can I change my delivery address on specific days? (ex: location1 on weekdays and location 2 on weekends

    Yes! Our team is very flexible regarding delivery addresses. Within the serviceable area, the meals can be delivered to different locations.